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Refund Policy

The Service is billed in advance in accordance with our pricing schedule. There will be no refunds or credits for partial months of service, annual payments, or refunds for months unused with an open account, except in the case of our 30-day money back guarantee (see below). In order to treat everyone equally, no exceptions will be made.

All fees are exclusive of all taxes, levies, or duties imposed by taxing authorities, and you will be responsible for payment of all such taxes, levies, or duties, excluding only United States (federal or state) income taxes. You agree to pay for any taxes that might be applicable to your use of the Service or payments made by you in connection with your use of the Service.

30-day money back guarantee

If for any reason, you are unhappy with your CheckMyRoutes purchase, we do offer a 30-day money back guarantee. If you decide not to use CheckMyRoutes in your business within 30 days from your first payment, you may request a full refund. This applies to both annual and monthly subscriptions.

In this case please notify us via email:

• To: support@checkmyroutes.com
• Subject: Refund

... within the first 30 days of your purchase, and let us know that you wish to cancel your purchase. You will be given a full refund of the contract amount, excluding setup fees if applicable.

Your e-mail notification to us must be sent from the contact e-mail address that we have on file for your account. Please also include in your email the product and service purchase information relevant to the cancellation request.

If a refund is due

In this case you will be notified by e-mail; it can take up to 30 days after cancellation of your contract to receive your refund.

If you have not received your refund after 30 days

In this case, please send an e-mail to:

• To: support@checkmyroutes.com
• Subject: Refund Delay

We will investigate any matter within 24-72 hours.